informations/t&c

Informations/T&C

Property in our portfolio with a * have their own private mooring.

We are registered members of the Tourist Board of Costa Brava, Girona.
Because we will personally look after you on arrival and hand over the keys of your chosen holiday home, you can enjoy your holiday right from the beginning.You don`t have to find your holiday home on your own.

On reqest we can give you lots of information about the local area e.g. maps, magazines and folders with information on leisure activities available in the area (sailing trips, waterparks, skydiving etc) on your arrival.
The sandy beach is suitable for children and during the main season is partial supervised by the Spanish Red Cross.

Following there is some information regarding the handover of the holiday property:

Booking/solo travelers

the minimum Age by solo travelers is 25 years

Deposit

In order to book your chosen holiday home, and depending on the timeframe of your booking we need a deposit of 30 - 35% of the full cost to confirm the reservation. The balance can be transferred either 4 weeks before your arrival date to the account specified in the lease contract or on arrival in cash (currency is Euro). The refundable damage deposit is generally to be paid in cash on arrival and, on the departure day, will be refunded in cash if the property is left without damage or breakages. You can find further details in our rental agreement which you will receive when you arrive.

New since 2013: Fee of visitor`s Tax, in case of specified Municipal, is not included and local to paid. A copy from your passport is needed and to bring yourself


Occupancy

The stated number of people is the maximum occupancy allowed, including children. Additional guests are not permitted. Furthermore, In case of breach of the house rules , we can reject additional persons in form from visitors when the objects are overloaded. Pets are only allowed in specific properties. All pets must be declared in advance and sometimes there is an additional fee (for example in the case of dogs)   see price list with your chosen property.

Arrival and Departure Times

Handover is always done personally by our team and at that time the rent balance and the refundable deposit must be paid. We do not leave keys in the holiday Properties.
As we are not running a hotel service, 24 hour arrival times are not possible.
In general, arrival time is between 15.00 and 18.00. Exceptions are only possible by special arrangement in advance. 
Departure time is always 10.00 am.

Cancellation

Cancellation must be in writing to us and the prepaid deposit is non-refundable.

In the case of cancellations between 89 and 60 days before booked arrival date, 50% of the full rent (inclusive of all additional packages) must be paid.

In the case of cancellation between 59 and 30 days before booked arrival date, 80% of the full rent (inclusive of all additional packages) must be paid.

In the case of cancellations within 29 days before booked arrival date, the full rent (inclusive of all additional packages) must be paid.

We strongly recommend cancellation insurance , you can find suggestions for same on the navigation button on the bottom left hand side of our home page.

In cases of change of reservation (when possible !), there is a fee from 25.-- Euro to be paid.

Holiday Wings are not liable for any claims whatsoever. Usage of the holiday property, including all amenities, is entirely at your own risk. This includes loss or damage to guest property by theft, vandalism or otherwise. 
For any possible noise disturbance during your vacation by the neighborhood orpublic property developers in the form of gardening, general renovations can or otheractivities, we are not liable. In case of early departure or trip interruption reimbursement claims can not be claimed.

All information about sports and leisure facilities surrounding Empuriabrava and suppliers in the vicinity have been provided by tourist offices and is understood to be non-binding information. We accept no liability in cases where is no longer a sport or recreational facility at the time of your stay. Because our services are published well in advance on our website, you should ask before booking if there have been changes in terms of opening times, equipment of the holiday home or additional services offered, which ma be decisive criteria for the selection of your holiday accommodation.

 

For the accuracy of our services to external sites, we assume no liability and errors.
Legal jurisdiction is Girona, Spain.

Terms from Holiday Wings are copyrighted, use for foreign Web Pages only with our written permission permitted